Sunday 19 April 2009

Work patrol

The most common means by which bosses defend themselves from their own people is direct physical oversight. They wander through the work areas, looking for people goofing off or for incompetence about to happen. They are the Parkinsonian Patrol, alert for people to kick.

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If you've got decent people under you, there is probably nothing you can do to improve their chances of success more dramatically than to get yourself out of their hair occasionally. Any
easily separable task is a perfect opportunity. There is no real management required for such work. Send them away.

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Such a plan will cost you some points with your own management and peers, because it's so audacious. How can you know, they'll ask you, that your people aren't loafing this very minute?
How can you be sure they won't knock off for lunch at eleven and drink away their afternoons? The simple answer is you'll know by the product they come back with.

Peopleware

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